redONE 1App
Easily manage your account, pay bills, and earn rewards with the redONE 1App.

Terms and condition apply.

SIM card
Prepaid to go Beyond!

redONE Prepaid
Starter Pack

SIM card
Starter Pack

• RM5

free credit
FREE Starter Pack

RM10

free credit
FREE RM5 Credit
Activation Bonus

• 1 GB

30 days validity
Validity

• 30 Days

unlimited call
Calls

• Unlimited to redONE Prepaid
• RM0.16 to redONE PostPaid
• RM0.16/min to all other networks

unlimited SMS
SMS/MMS

• RM0.05/SMS to redONE & Celcom numbers
• RM0.15/SMS to to other networks
• RM0.20/MMS to all networks

unlimited SMS
SMS/MMS

RM0.05/SMS to redONE users & Celcom numbers
RM0.15/SMS to other networks
RM0.20/MMS to all networks

Subscribe to passes with more value to power up your prepaid plan!

redFAST30

• 30GB 4G LTE data
(video streaming @1Mbps)
• 10GB Basic Internet
• Unlimited Calls to All Networks
• Only RM30 a month

redUL35

• Unlimited data @ 3mbps*
• 10GB Basic Internet
• Unlimited Calls to All Networks
• 3GB Mobile Hotspot
• Only RM35 a month

redUL45

• Unlimited data @ 6mbps*2
• 10GB Basic Internet
• Unlimited Calls to All Networks
• 5GB Mobile Hotspot
• Only RM45 a month

mobile data
redFAST30

30GB 4G LTE data
(video streaming @3Mbps)
10GB Basic Internet
Unlimited Calls to All Networks
Only RM30 a month

Hurry! Get your 5G Prepaid ULTRA starter pack today!

Visit any redONE Prepaid partner now!

redFAST30 postpaid
redcall postpaid
redvideo postpaid
redsms postpaid
redsocial postpaid
redmusic postpaid
redONE data topup rates postpaid

redONE Prepaid Interest Form

Check Redone Network Coverage

Check Coverage

Powered by Celcom Axiata, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.

RedOne Store Locator

Locate An Agent

Visit one of our appointed agents or partners in your region.

  1. When is the new redONE Prepaid pack available in the market?
    The redONE Prepaid Ultra pack will be available from 27 February 2024.
  2. Where can I get the redONE Prepaid pack?
    You can purchase from any redONE Prepaid Dealer.
  3. Who can sign up for the starter pack?
    Any individual aged 12 and above can sign up for this starter pack.
  4. What is the maximum number of starter packs that I can get?
    You can get and register up to a maximum of 5 SIM cards.
  5. When will I get the 1GB Activation Bonus?
    You will receive the 1GB activation bonus after you are notified by an Activation SMS that your registration is successful.
  6. When will I get the RM5?
    You will receive the RM5 credit after you are notified by an Activation SMS that your registration is successful.
  7. I have purchased the monthly 5GB Data Top Up. What will happen after I have finished using the 5GB 4G LTE monthly Data Top Up?
    You will receive an SMS notification to inform you that you have used up your 5GB monthly data. Your data usage will be blocked. You can purchase a Mobile Internet add-on or one-off Data Top Up by dialing *108# or via 1App.
  8. What can I do when I dial *108#?
    You will be able to check your account validity, credit balance and purchase Mobile Internet add-on or one-off Data Top Up.
  9. I have used up my FREE 1GB Activation Bonus data quota. Will I be charged for the subsequent data usage?
    No. You will not be able to use any data once the 1GB Activation Bonus have been 100% utilized. You can reload and purchase any data add-ons or purchase Data Top Up to continue your streaming needs.
  10. I have purchased the monthly 2GB Data Top Up. What will happen after I have finished using the 2GB 4G LTE monthly Data Top Up?
    You will receive an SMS notification to inform you that you have used up your 2GB monthly data. Your subsequent data usage will be blocked. You can purchase any Mobile Internet add-on or purchase Data Top Up by dialing *108# or via Prepaid App.
  11. What can I do when I log on to Prepaid App?
    You will be able to see your credit balance, purchase Mobile Internet add-ons, Data Top Up and view your usage balance.
  12. I have purchased the monthly 5GB Data Top Up. Can I use it when I am traveling overseas?
    No. When you are traveling overseas, your data usage will be charged based on the respective country’s roaming rates. Learn more at https://prepaidapp.redone.com.my/app.
  1. The NEW redONE Prepaid Plan is valid for sales from 27 February 2024.
  2. The new Ultra pack price is RM5.
  3. Existing customers are not allowed to switch to the new Ultra plan.
  4. The RM5 and 1GB activation bonus will be credited within 10 minutes after the customers have successfully registered and received the Activation SMS.
  5. The redONE Prepaid data and calls services are available for utilization throughout Malaysia during the stipulated validity period.
  6. Unlimited voice calls among redONE Prepaid users is subject to our Fair Use Policy, which may be implemented if the user exceeds 1,000 minutes a month. The complete Fair Use Policy can be found on https://www.redonemobile.com.my/en/fair-use-policy/
  7. redONE reserves the right to amend, cancel and/or modify any redONE Ultra T&Cs at any time without any prior notice. Any decisions made by redONE shall be final and no further correspondence shall be entertained. Changes shall be posted on redONE’s website redonemobile.com.my
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