{"id":43418,"date":"2024-06-07T10:14:05","date_gmt":"2024-06-07T02:14:05","guid":{"rendered":"https:\/\/www.redonemobile.com.my\/?page_id=43418"},"modified":"2024-09-05T14:34:21","modified_gmt":"2024-09-05T06:34:21","slug":"ultra35prepaid","status":"publish","type":"page","link":"https:\/\/www.redonemobile.com.my\/en\/ultra35prepaid\/","title":{"rendered":"Ultra35"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"SIM\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ultra35<\/a><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Something for everyone<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tClick here to sign up now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Get fast data and unlimited calls to all networks
\nfor only RM30<\/span> a month!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t*1 Combination of 50 GB 5G\/4G, 20 GB 5G, 10 GB hotspot and unlimited social media @50 GB <\/span><\/em>
\n*2 FUP-50 GB@3 Mbps<\/span><\/em>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How do I subscribe to the Ultra35<\/span>?<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tStep 1<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Log on to the redONE<\/span>
Prepaid App<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tStep 2<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Go to Add-Ons<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tStep 3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Select desired add-on and
click Subscribe<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Subscribe to Ultra35 now to enjoy more
fast data and calls!<\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Important Notes <\/em>
\n* All prices stated exclude Service Tax.<\/em>
\n* Subscription is considered successful when the customer receives a confirmation SMS.<\/em><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tClick here to subscribe to
redSPOT for additional hotspot data!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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*For a full list of countries and their respective call charges, please check here\n
\n*All prices stated exclude Service Tax, applicable only for redONE Postpaid users.<\/span><\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Redone\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Check Coverage<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Powered by Celcom Axiata, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"locate\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Locate An Agent<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Visit one of our appointed agents or partners in your region.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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<\/i><\/span><\/i><\/span><\/div>
FAQ<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n
  1. \n What is the new Ultra35?\n <\/b>\n

    The Ultra35<\/b> is a monthly recurring MI that offers 50GB 5G\/4G + 20GB 5G, 10GB hotspot data and\n unlimited calls to all network and unlimited YouTube & Facebook at RM30 per subscription.<\/p>\n <\/li>\n

  2. \n Is Ultra35 a permanent MI plan offered by redONE?\n <\/b>\n

    Yes. It is available for subscription starting from 7 June 2024.\n <\/p>\n <\/li>\n

  3. \n Where can I subscribe to Ultra35 monthly recurring MI plan?\n <\/b>\n

    You can subscribe the Ultra35 via Prepaid App or by dialing *108#.\n <\/p>\n <\/li>\n

  4. \n Who can subscribe to the Ultra35 monthly recurring MI plan?<\/b>\n

    It is available to all Prepaid plan customers.<\/p>\n <\/li>\n

  5. \n How do the customers check on their Ultra35 monthly recurring data usage?<\/b>\n

    Customers can check the usage via Prepaid App.<\/p>\n <\/li>\n

  6. \n What can I use the high speed 5G\/4G data for?<\/b>\n

    The high speed data can be utilised for ALL usages on your smartphone. <\/p>\n <\/li>\n

  7. \n When can I utilise the Ultra35 5G\/4G data quota?<\/b>\n

    You can utilise the Ultra35 data quota at any time.<\/p>\n <\/li>\n

  8. \n Am I allowed to share my Ultra35 the data quota with other devices via mobile hotspot?<\/b>\n

    The data quota is meant for personal use on your smartphone only. Hotspot usage will be deducted from the\n hotspot bucket bundled to the Ultra35.<\/p>\n <\/li>\n

  9. \n If I have not utilised all the quota for base and hotspot, can I bring forward the unused quota for next\n month? <\/b>\n

    No, the validity for the Internet and Hotspot is only until the end of the month. The unused quota will be\n forfeited and not carried forward.<\/p>\n <\/li>\n

  10. \n When can I get the 5G Bonus Quota? <\/b>\n

    You will receive the quota immediately upon the successful Ultra35 activation. <\/p>\n <\/li>\n

  11. \n Do I need to activate the 5G? <\/b>\n

    Yes. To activate the 5G Access, log on to Prepaid App<\/p>\n <\/li>\n

  12. \n Do I need to pay to activate the 5G? <\/b>\n

    No. the 5G access is free. <\/p>\n <\/li>\n

  13. \n I don\u2019t want the 5G service. Can I terminate it?<\/b>\n

    No. The 5G access will allow you to enjoy the bonus 5G data bundled to the Ultra35 MI plan.<\/p>\n <\/li>\n

  14. \n How do I know when the 5G access is activated?<\/b>\n

    You will receive the 5G activation SMS after the 5G service is activated. <\/p>\n <\/li>\n

  15. \n Can I enjoy the 5G service when I am overseas?<\/b>\n

    No, the 5G service is available for domestic usage only. Standard roaming charges apply for data usage when\n roaming overseas.<\/p>\n <\/li>\n

  16. \n How will I know when I can use 5G?<\/b>\n

    redONE will send you an SMS notification stating that you can start using 5G services. Once you have received\n this SMS, you can enjoy these services automatically with a 5G device within the 5G coverage area and the 5G\n icon will appear on your phone.<\/p>\n <\/li>\n

  17. \n What is the unlimited YouTube & Facebook?<\/b>\n

    The unlimited YouTube & Facebook is bundled to the Ultra35 for streaming until the end of the month. <\/p>\n <\/li>\n

  18. \n I don\u2019t want the unlimited YouTube & Facebook service. Can I terminate it? <\/b>\n

    No, you cannot terminate the service. It is bundled with the Ultra35 MI plan for you to enjoy unlimited\n streaming YouTube & Facebook.<\/p>\n <\/li>\n

  19. \n Is there a Fair Usage Policy for the unlimited YouTube & Facebook?<\/b>\n

    Yes, Fair Usage Policy of 50GB per month is applicable.<\/p>\n <\/li>\n

  20. \n What happens when I exceed the Fair Usage Policy?<\/b>\n

    Subsequent data usage will be deducted from your main data bucket.<\/p>\n <\/li>\n

  21. \n When can I utilise the unlimited YouTube & Facebook quota?<\/b>\n

    You can utilise the unlimited data quota at any time.<\/p>\n <\/li>\n

  22. \n What is the speed of the unlimited YouTube & Facebook?<\/b>\n

    The speed of the unlimited YouTube or Facebook streaming is capped at 3Mbps.\n <\/p>\n <\/li>\n

  23. \n Am I allowed to share the unlimited YouTube & Facebook with other devices via mobile hotspot?<\/b>\n

    The unlimited YouTube & Facebook is meant for personal use on your smartphone only. <\/p>\n <\/li>\n<\/ol><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span><\/div>
    Terms & Conditions<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    1. \n

      \n The new Ultra pack price is RM5.\n <\/p>\n <\/li>\n

    2. \n

      \n The Ultra monthly recurring Mobile Internet (MI) is available for purchase from 7 June 2024.\n <\/p>\n <\/li>\n

    3. \n

      \n The Ultra35 monthly recurring MI offers 50GB 5G\/4G + 20GB 5G data all day data usage, 10GB hotspot,\n unlimited calls to all network and unlimited YouTube & Facebook every day for 30 days.\n <\/p>\n <\/li>\n

    4. \n

      \n The 50GB 5G\/4G + 20GB 5G data, 10GB hotspot data, unlimited calls and unlimited YouTube & Facebook is\n applicable for domestic usage within Malaysian only.\n <\/p>\n <\/li>\n

    5. \n

      \n The 50GB 5G\/4G + 20GB 5G data is personal use only, cannot be shared as hotspot.\n <\/p>\n <\/li>\n

    6. \n

      \n Unlimited voice calls to all networks is applicable for domestic usage within Malaysia network only. Video\n calls and voice calls to special numbers are excluded. FUP 1000 mins.\n <\/p>\n <\/li>\n

    7. \n

      \n Ultra35 is an auto-recurring MI and will be auto renewed every 30 days with sufficient credit. The Ultra35\n subscription will be auto-terminated if there is insufficient credit in the account.\n <\/p>\n <\/li>\n

    8. \n

      \n The subscription fee for Ultra35 monthly recurring MI is not pro-rated. RM30 will be deducted from the\n account upon successful subscription.\n <\/p>\n <\/li>\n

    9. \n

      \n Customers can subscribe at any time. Only the usage after the successful subscription will be calculated\n under the Ultra35 MI subscription.\n <\/p>\n <\/li>\n

    10. \n

      \n The Ultra35 data quota will expired at the end of the validity. Any unutilised Ultra35 data will not be\n carried forward.\n <\/p>\n <\/li>\n

    11. \n

      \n The Unlimited YouTube & Facebook is subject to a Fair Usage Policy of 50GB per 30 days is applicable. High\n speed data and Unlimited FREEBIE for YouTube & Facebook Apps is only for subscribers\u2019 individual use and\n cannot be shared with any other person(s) or devices in any manner (including modems or mobile hotspot).\n <\/p>\n <\/li>\n

    12. \n

      \n The Ultra35 MI does not extend the account validity.\n <\/p>\n <\/li>\n

    13. \n

      \n Customer can request to activate the 5G access via Prepaid app upon successful activation or successful port\n in.\n <\/p>\n <\/li>\n

    14. \n

      \n The Ultra35 MI plan can be subscribed via Prepaid App or by dialing *108#.\n <\/p>\n <\/li>\n

    15. \n

      \n MI Monthly plan is NOT stackable. At any one time, customer can only have 1 active MI plan.\n <\/p>\n <\/li>\n

    16. \n

      \n Customers who purchase the auto-recurring MI Monthly plan is allowed to purchase the 30 days 5G booster.\n <\/p>\n <\/li>\n

    17. \n

      \n Customers who purchase the MI Monthly plan is allowed to purchase Data Top Up.\n <\/p>\n <\/li>\n

    18. \n

      \n Customers with active MI Monthly Add-ons (redVIDEO, redSOCIAL, redMUSIC redCALL, redSMS when still with\n validity and after validity can subscribe Ultra35. Add-ons is stackable.\n <\/p>\n <\/li>\n

    19. \n

      \n Unlimited voice calls among redONE Prepaid users is subject to our Fair Use Policy, which may be implemented\n if the user exceeds 1,000 minutes a month. The complete Fair Use Policy can be found on https:\/\/www.redonemobile.com.my\/en\/fair-use-policy<\/a>\n <\/p>\n <\/li>\n<\/ol>\n\n

      YouTube & Facebook<\/b><\/p>\n

        \n
      1. \n

        The unlimited YouTube & Facebook is applicable for domestic usage within Malaysian only.\n <\/p>\n <\/li>\n

      2. \n

        When the customer is streaming YouTube & Facebook the unlimited bucket will be utilized first.\n <\/p>\n <\/li>\n

      3. \n

        Once the unlimited bucket has been fully utilized, subsequent YouTube & Facebook usage will be deducted from\n the main data bucket.\n <\/p>\n <\/li>\n

      4. \n

        When the customer is browsing the web, playing online games, sharing data the main data bucket will be\n utilized.\n <\/p>\n <\/li>\n

      5. \n

        Accessing links in YouTube & Facebook :\n <\/p>\n