{"id":84162,"date":"2026-06-26T12:46:31","date_gmt":"2026-06-26T04:46:31","guid":{"rendered":"https:\/\/www.redonemobile.com.my\/?page_id=84162"},"modified":"2026-10-05T00:02:28","modified_gmt":"2026-10-04T16:02:28","slug":"familyplan","status":"publish","type":"page","link":"https:\/\/www.redonemobile.com.my\/en\/familyplan\/","title":{"rendered":"postpaidFAMILY98"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"84162\" class=\"elementor elementor-84162\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca23d08 elementor-hidden-mobile e-con-full e-flex e-con e-parent\" data-id=\"ca23d08\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9407dfd elementor-widget elementor-widget-image\" data-id=\"9407dfd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"422\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png\" class=\"attachment-full size-full wp-image-87604\" alt=\"\" srcset=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png 2560w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-300x49.png 300w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-1024x169.png 1024w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-768x126.png 768w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-1536x253.png 1536w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-2048x337.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cff79c5 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"cff79c5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a15b983 elementor-widget elementor-widget-image\" data-id=\"a15b983\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"170\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-mobile-banner-eng1-1.png\" class=\"attachment-full size-full wp-image-87606\" alt=\"\" srcset=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-mobile-banner-eng1-1.png 600w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-mobile-banner-eng1-1-300x85.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da2432 elementor-hidden-tablet elementor-hidden-mobile e-con-full e-flex e-con e-parent\" data-id=\"1da2432\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40b9d9d e-con-full e-flex e-con e-child\" data-id=\"40b9d9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e92799a elementor-widget elementor-widget-text-editor\" data-id=\"e92799a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"p1\" style=\"text-align: center; font-weight: 300;\">Family internet is now more flexible and affordable with<br \/>postpaidFAMILY. Get 1,000GB for up to 5 lines under one bill from as low <br \/>as RM98 monthly. Each family member can use the internet based on <br \/>their own needs\u2014whether for social media, streaming, online classes, <br \/>or working from home. One plan, more savings for the whole family!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4b2bcf elementor-hidden-mobile e-con-full e-flex e-con e-parent\" data-id=\"e4b2bcf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d9100 elementor-widget elementor-widget-image\" data-id=\"62d9100\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1600\" height=\"836\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG.png\" class=\"attachment-full size-full wp-image-87534\" alt=\"\" srcset=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG.png 1600w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-300x157.png 300w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-1024x535.png 1024w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-768x401.png 768w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-1536x803.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d621a4a elementor-widget elementor-widget-text-editor\" data-id=\"d621a4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">Unlimited calls to all networks for supplementary lines are FREE for the first 5 years only.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d65e46f elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"d65e46f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c68f0f2 e-flex e-con-boxed e-con e-child\" data-id=\"c68f0f2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f34dd1 elementor-widget elementor-widget-text-editor\" data-id=\"3f34dd1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"p1\" style=\"text-align: center; font-weight: 300;\">Family internet is now more flexible and affordable with postpaidFAMILY. Get 1,000GB for up to 5 lines under one bill from as low as RM98 monthly. Each family member can use the internet based on their own needs\u2014whether for social media, streaming, online classes, or working from home. One plan, more savings for the whole family!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de75fb8 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"de75fb8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4022aae elementor-widget elementor-widget-image\" data-id=\"4022aae\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1600\" height=\"836\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG.png\" class=\"attachment-full size-full wp-image-87534\" alt=\"\" srcset=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG.png 1600w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-300x157.png 300w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-1024x535.png 1024w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-768x401.png 768w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-plan-ENG-1536x803.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b019c elementor-widget elementor-widget-text-editor\" data-id=\"78b019c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"p1\" style=\"text-align: center;\">Unlimited calls to all networks for supplementary lines are FREE for the first 5 years only.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7327ec6 e-flex e-con-boxed e-con e-parent\" data-id=\"7327ec6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abb9efc elementor-widget elementor-widget-image\" data-id=\"abb9efc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1470\" height=\"171\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-usp-ENG.png\" class=\"attachment-full size-full wp-image-87536\" alt=\"\" srcset=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-usp-ENG.png 1470w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-usp-ENG-300x35.png 300w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-usp-ENG-1024x119.png 1024w, https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-usp-ENG-768x89.png 768w\" sizes=\"(max-width: 1470px) 100vw, 1470px\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07c330f elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"07c330f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93f67c3 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"93f67c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e87f3ef elementor-widget elementor-widget-text-editor\" data-id=\"e87f3ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5 class=\"p1\" style=\"text-align: center;\"><span style=\"color: #ffffff;\">Switch to postpaid<strong>FAMILY<\/strong> now!<\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d89a9c e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"9d89a9c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e14ed4 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"2e14ed4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27dc193 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"27dc193\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06eebb8 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"06eebb8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-825ecb4 elementor-widget elementor-widget-text-editor\" data-id=\"825ecb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"p1\" style=\"text-align: center;\"><span style=\"color: #ffffff;\">Switch to postpaid<strong>FAMILY<\/strong> now!<\/span><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1cc827 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1cc827\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a296493\" data-id=\"a296493\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4945be5 elementor-widget elementor-widget-text-editor\" data-id=\"4945be5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5 style=\"text-align: center; font-size: 14px; line-height: 12px;\"><strong><span style=\"color: #ffffff;\">*For a full list of countries and their respective call charges, please check here.<\/span><\/strong><\/h5><h5 style=\"text-align: center; font-size: 14px;\"><span style=\"color: #ffffff;\"><br \/><strong>*All prices stated exclude Service Tax, applicable only for redONE Postpaid users.<\/strong><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e9e2880 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9e2880\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-0d33775 elementor-hidden-mobile\" data-id=\"0d33775\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-6a07351\" data-id=\"6a07351\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7960fa elementor-widget elementor-widget-image\" data-id=\"b7960fa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.celcom.com.my\/support\/network-checker\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"49\" height=\"49\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2022\/03\/Asset-23.png\" class=\"attachment-large size-large wp-image-14608\" alt=\"Redone Network Coverage\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1898858 elementor-widget elementor-widget-heading\" data-id=\"1898858\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Check Coverage<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb33c82 elementor-widget elementor-widget-text-editor\" data-id=\"bb33c82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Provided by CelcomDigi, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-003bf74\" data-id=\"003bf74\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9871584 elementor-widget elementor-widget-image\" data-id=\"9871584\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.redonemobile.com.my\/web\/store-locator\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"51\" height=\"50\" src=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2022\/03\/Asset-24.png\" class=\"attachment-large size-large wp-image-14609\" alt=\"locate an agent\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-137a191 elementor-widget elementor-widget-heading\" data-id=\"137a191\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Locate An Agent<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c3b33 elementor-widget elementor-widget-text-editor\" data-id=\"17c3b33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Visit one of our appointed agents or partners in your region.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-2883ce5 elementor-hidden-mobile\" data-id=\"2883ce5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-22c4f83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22c4f83\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-485f828\" data-id=\"485f828\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dd82ca elementor-widget elementor-widget-jet-accordion\" data-id=\"3dd82ca\" data-element_type=\"widget\" data-widget_type=\"jet-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-accordion\" data-settings=\"{&quot;collapsible&quot;:false,&quot;ajaxTemplate&quot;:false,&quot;switchScrolling&quot;:false,&quot;switchScrollingOffset&quot;:0,&quot;switchScrollingDelay&quot;:500}\" role=\"tablist\">\n\t\t\t<div class=\"jet-accordion__inner\">\n\t\t\t\t<div class=\"jet-accordion__item jet-toggle jet-toggle-move-up-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-6481\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"jet-toggle-content-6481\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><i class=\"fas fa-minus\"><\/i><\/span><\/div><div class=\"jet-toggle__label-text\">FAQ<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-6481\" class=\"jet-toggle__content\" data-toggle=\"1\" role=\"tabpanel\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p><b>General<\/b><\/p><ol><li><b>Is this a shared quota plan?<\/b><br \/>No. Each line has its own dedicated data quota.<\/li><li><b>What is the maximum total allocation?<\/b><br \/>Up to 1,000GB across all lines.<\/li><li><b>Can quota profiles be mixed?<\/b><br \/>Yes, subject to eligible profiles and the 1,000GB limit.<\/li><li><b>Is a Main Line mandatory?<\/b><br \/>Yes. Every postpaidFAMILY account must have one Main Line.<\/li><li><b>Can existing customers upgrade?<\/b><br \/>Yes, eligible existing postpaid customers may migrate.<\/li><li><b>Can quota be changed after activation?<\/b><br \/>No. Selected quota cannot be changed after activation.<\/li><li><b>Can I change the data quota bundled with my postpaidFAMILY plan?<\/b><br \/>Yes. To change the bundled quota, the <b>existing postpaidFAMILY Member Line must first be terminated<\/b>, subject to the Master Account having sufficient remaining quota in the billing system. The <b>Master Account will then need to re-register the Member Line<\/b> with the new quota profile, provided the requested quota is available.<\/li><\/ol><p><b><br \/>postpaidFAMILY Plan<\/b><\/p><ol><li><b>What is the new postpaidFAMILY enhancement?<\/b><br \/>The new postpaidFAMILY enhancement allows customers to customize data allocation for both Main Line and Member Lines with a total combined allocation of up to 1,000GB. Each line receives its own dedicated quota.<\/li><li><b>Is this a shared quota plan?<\/b><br \/>No. This plan does not support shared quota consumption. Each line has its own dedicated data quota allocation.<\/li><li><b>What is the maximum total data allocation allowed?<\/b><br \/>The maximum combined allocation across all lines is 1,000GB.<\/li><li><b>Can customers customize quota for each line?<\/b><br \/>Yes. Customers may assign different quota profiles to Main Line and Member Lines based on their usage needs.<\/li><li><b>Can customers mix different quota profiles?<\/b><br \/>Yes. Customers may mix and match eligible quota profiles as long as the total combined allocation does not exceed 1,000GB.<\/li><li><b>Can the total allocation exceed 1,000GB?<\/b><br \/>No. System validation will reject any configuration exceeding 1,000GB total allocation.<\/li><li><b>Are all quota combinations allowed?<\/b><br \/>Only eligible combinations within:<ul style=\"list-style: disc;\"><li>Allowed quota profiles.<\/li><li>Maximum line entitlement.<\/li><li>Total allocation limit.<\/li><\/ul><p>will be accepted.<\/p><\/li><li><b>What are the available postpaidFAMILY plans?<\/b><br \/>Below are the available postpaidFAMILY plans:<div style=\"overflow-x: auto; margin: 10px;\"><table style=\"border-collapse: collapse; width: 100%; max-width: 100%; text-align: center;\"><thead><tr style=\"background-color: #df2027; color: white;\"><th style=\"border: 1px solid #dddddd; padding: 8px;\">Plan<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Number of Lines<\/th><\/tr><\/thead><tbody><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 98<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 2 Member Lines<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 108<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 3 Member Lines<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 128<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 4 Member Lines<\/td><\/tr><\/tbody><\/table><\/div><\/li><li><b>Is Main Line mandatory?<\/b><br \/>Yes. Every postpaidFAMILY account must have one Main Line.<\/li><li><b>How many Member Lines can customers add?<\/b><br \/>Depends on the subscribed plan:<ul style=\"list-style: disc;\"><li>postpaidFAMILY 98 \u2192 Up to 2 Member Lines.<\/li><li>postpaidFAMILY 108 \u2192 Up to 3 Member Lines.<\/li><li>postpaidFAMILY 128 \u2192 Up to 4 Member Lines.<\/li><\/ul><\/li><li><b>How will billing work?<\/b><br \/>Billing will remain consolidated under the Main Line account.<\/li><li><b>Will customers see quota allocation for each line?<\/b><br \/>Yes. Each line&#8217;s dedicated quota allocation will be visible.<\/li><li><b>Can customers add or remove Member Lines later?<\/b><br \/>Yes, subject to plan eligibility and validation rules.<\/li><\/ol><p><b><br \/>Plan Upgrade to postpaidFAMILY<\/b><\/p><ol><li><b>Can existing customers migrate into postpaidFAMILY?<\/b><br \/>Yes. Eligible existing postpaid customers may migrate into:<ul style=\"list-style: disc;\"><li>postpaidFAMILY 98<\/li><li>postpaidFAMILY 108<\/li><li>postpaidFAMILY 128<\/li><\/ul><\/li><li><b>Will customers keep their existing number during migration?<\/b><br \/>Yes. Customer MSISDN will remain unchanged during migration.<\/li><li><b>Is there any fee for migration?<\/b><br \/>Yes. A RM10 administrative fee will be charged for each successful change plan request into postpaidFAMILY.<\/li><li><b>Can customers change back to standard postpaid plans?<\/b><br \/>No. Direct migration from postpaidFAMILY to standard non-family plans is not allowed unless all Member Lines are removed or terminated.<\/li><li><b>What should partners explain to customers?<\/b><br \/>Partners should explain:<ul style=\"list-style: disc;\"><li>Each line has a dedicated quota.<\/li><li>Customers may customize quota allocation.<\/li><li>Total allocation must not exceed 1,000GB.<\/li><li>Different family members can have different quota sizes.<\/li><\/ul><\/li><li><b>What happens if the partner selects more than 1,000GB?<\/b><br \/>System validation will reject the configuration.<\/li><li><b>What happens if the partner exceeds the maximum Member Lines?<\/b><br \/>System validation will prevent activation.<\/li><li><b>Can the partner modify quota allocation after activation?<\/b><br \/>Subject to change plan and quota management policies.<\/li><li><b>What happens if the upgrade fails?<\/b><br \/>Customer will remain on the existing plan and no quota changes will be applied.<\/li><\/ol><p><b><br \/>Member Lines<\/b><\/p><ol><li><b>What is the benefit for postpaidFAMILY Member Lines?<\/b><br \/>New Member Lines will be bundled with <b>UNLIMITED calls within Malaysia<\/b>.<\/li><li><b>How much does the new red<span style=\"color: red;\">CALL<\/span> service cost?<\/b><br \/>It is <b>FREE for the first 5 years<\/b>. From the 61st month onwards, a monthly fee of RM10 will apply.<\/li><li><b>Is this new benefit available to my existing Member Lines?<\/b><br \/>No. This offer is only <b>valid for Member Lines activated on or after 1 October 2025<\/b>. Member Lines activated before this date are not eligible.<\/li><li><b>Is the red<span style=\"color: red;\">CALL<\/span> service mandatory?<\/b><br \/>Yes. It is a mandatory Value Added Service (VAS) for all new Member Lines activated from 1 October 2025 onwards.<\/li><li><b>What is included in the unlimited calls with red<span style=\"color: red;\">CALL<\/span>?<\/b><br \/>The unlimited calls include:<ul style=\"list-style: disc;\"><li>Calls to all Malaysian mobile numbers<br \/>(including red<span style=\"color: red;\">ONE<\/span> Postpaid &amp; Prepaid).<\/li><li>Calls to all Malaysian fixed line numbers.<\/li><\/ul><\/li><li><b>What is NOT included in the unlimited calls?<\/b><br \/>The following are excluded:<ul style=\"list-style: disc;\"><li>Calls to special numbers (1300, 1700, 1600, 1MOCC).<\/li><li>Calls to premium and special rate numbers.<\/li><li>Video calls.<\/li><li>International (IDD) calls.<\/li><\/ul><\/li><li><b>How does the billing for red<span style=\"color: red;\">CALL<\/span> work?<\/b><br \/>The service automatically renews on the 1st of every month.<\/li><li><b>Are there any usage restrictions?<\/b><br \/>Yes. The unlimited calls are for personal use only. They must <b>not<\/b> be used for:<ul style=\"list-style: disc;\"><li>Re-selling, renting, or commercial purposes.<\/li><li>Call rerouting devices, software, or auto dialers.<\/li><li>Call centres, telemarketing, or conference calling.<\/li><li>Continuous, automated, or machine-to-machine communication.<\/li><\/ul><\/li><li><b>I have an older postpaidFAMILY plan. What happens to my account?<\/b><p>Accounts created before 1 October 2025 will remain on their old plans. Your existing Member Lines will not get red<span style=\"color: red;\">CALL<\/span>. If you have not used all your allocated Member Lines, any new ones you add <b>after 1 October 2025<\/b> will be on the new plan and will include red<span style=\"color: red;\">CALL<\/span>. This means a single family plan can have a mix of old and new Member Lines.<br \/><b>Example:<\/b><br \/><b>Main Line:<\/b> 500GB plan<\/p><ul style=\"list-style: disc;\"><li><b>Member Line 1 (old):<\/b><br \/>200GB plan (activated before 1 Oct, without red<span style=\"color: red;\">CALL<\/span>).<\/li><li><b>Member Line 2 (new):<\/b><br \/>300GB plan (activated after 1 Oct, with red<span style=\"color: red;\">CALL<\/span>).<\/li><\/ul><\/li><li><b>My Member Line was activated just before the change (e.g., on 22 Sept 2025). Can I get this offer?<\/b><br \/>No. The offer is only for activations on or after 1 October 2025. The only way to get the offer for an existing number would be to terminate the current Member Line and replace it with a new one, provided you have not exceeded your total allocation.<\/li><\/ol><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\"jet-accordion__item jet-toggle jet-toggle-move-up-effect \">\n\t\t\t\t\t\t\t<div id=\"jet-toggle-control-6482\" class=\"jet-toggle__control elementor-menu-anchor\" data-toggle=\"2\" role=\"tab\" tabindex=\"0\" aria-controls=\"jet-toggle-content-6482\" aria-expanded=\"false\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__label-icon jet-toggle-icon-position-right\"><span class=\"jet-toggle__icon icon-normal jet-tabs-icon\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"jet-toggle__icon icon-active jet-tabs-icon\"><i class=\"fas fa-minus\"><\/i><\/span><\/div><div class=\"jet-toggle__label-text\">Terms & Conditions<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"jet-toggle-content-6482\" class=\"jet-toggle__content\" data-toggle=\"2\" role=\"tabpanel\" data-template-id=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"jet-toggle__content-inner\"><p>The postpaidFAMILY plan is available in three (3) plan options, allowing customers to customise the data allocation for the Main Line and Member Lines, with a total combined allocation of up to 1,000GB. Each line receives its own dedicated data quota based on the selected allocation.<\/p><p><b>postpaidFAMILY Main Line<\/b><\/p><div style=\"overflow-x: auto; margin: 10px;\"><table style=\"border-collapse: collapse; width: 100%; max-width: 100%; text-align: center;\"><thead><tr style=\"background-color: #df2027; color: white;\"><th style=\"border: 1px solid #dddddd; padding: 8px;\">Plan Details<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 98<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 108<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 128<\/th><\/tr><\/thead><tbody><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Monthly Access (RM)<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM98<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM108<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM128<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Number of Lines<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 2 Member Lines<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 3 Member Lines<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">1 Main Line + Up to 4 Member Lines<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Advance Payment<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM98<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM108<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM128<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Registration Fee<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM10<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM10<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM10<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>High Speed Data (5G\/4G)<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"3\">Up to 1,000GB<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Hotspot (5G\/4G)<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"3\">Share from monthly quota<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Bundled Add-on \u2013 red<span style=\"color: red;\">CALL<\/span><\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"3\">Unlimited calls to all network<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Contract Period<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"3\">No contract \/ 24 months (for Premium Number)<\/td><\/tr><\/tbody><\/table><\/div><p><b>Early Termination Fee<\/b><\/p><div style=\"overflow-x: auto; margin: 10px;\"><table style=\"border-collapse: collapse; width: 100%; max-width: 100%; text-align: center;\"><thead><tr style=\"background-color: #df2027; color: white;\"><th style=\"border: 1px solid #dddddd; padding: 8px;\">Number Type<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 98<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 108<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">postpaidFAMILY 128<\/th><\/tr><\/thead><tbody><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Normal Number<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">NA<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">NA<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">NA<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Premium Number<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM98 X balance contract month<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM108 X balance contract month<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM128 X balance contract month<\/td><\/tr><\/tbody><\/table><\/div><ol><li><b>Main Line Requirement:<\/b><br \/>Every postpaidFAMILY account requires one (1) active Main Line (also referred to as Principal Line). Main Line subscription must be completed at initial registration or MNP port-in before adding Member Lines.<\/li><li><b>Billing Information:<\/b><br \/>All charges, fees, and usage under the postpaidFAMILY account including its associated Member Lines shall be consolidated and billed directly under the Main Line account.<\/li><li><b>Data Quota Allocation:<\/b><br \/>Each line under the postpaidFAMILY plan will have its own dedicated data quota. Customers may customize the data quota allocation for the Main Line and Member Lines according to their preference, subject to a maximum total allocation of 1,000GB across all lines. Different lines may be allocated different data quota amounts.<\/li><li><b>Post-Activation Quota Fixity:<\/b><br \/>Once activated, the selected quota profile is strictly fixed and non-transferable. Subscribers cannot alter, downgrade, or upgrade their selected quota.<\/li><li><b>Quota Eligibility &amp; Restrictions:<\/b><br \/>Quota combinations are limited to authorized configurations. Requests will only be accepted if they fall within the designated quota profiles, maximum line entitlements, and total allocation limits.<\/li><li><b>Plan Changes:<\/b><br \/>Eligible existing postpaid customers may migrate into postpaidFAMILY plans.<\/li><li><b>Termination Impact:<\/b><br \/>If the Main Line is terminated, all associated Member Lines under the same billing account will also be automatically terminated.<\/li><\/ol><p><b><br \/>postpaidFAMILY Member Lines<\/b><\/p><div style=\"overflow-x: auto; margin: 10px;\"><table style=\"border-collapse: collapse; width: 100%; max-width: 100%; text-align: center;\"><thead><tr style=\"background-color: #df2027; color: white;\"><th style=\"border: 1px solid #dddddd; padding: 8px;\">Plan Details<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 500<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 350<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 300<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 250<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 200<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Member 100<\/th><\/tr><\/thead><tbody><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Monthly Access (RM)<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Advance Payment<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Registration Fee<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM0<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>High Speed Data (5G\/4G)<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">500GB<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">350GB<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">300GB<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">250GB<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">200GB<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">100GB<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Hotspot<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"6\">Share from high speed data<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Calls<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"6\">Unlimited calls to all network<br \/>(For Member Line activated from 1st October 2025 onwards) <b>*1<\/b><\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>Contract Period<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\" colspan=\"6\">No contract<\/td><\/tr><\/tbody><\/table><\/div><p>* 1 \u2013 FREE for first 60 months.<\/p><ol><li>postpaidFAMILY Member Lines are supplementary lines that can be added under postpaidFAMILY Plans.<\/li><li>Member Lines can be activated anytime later after Main Line is activated.<\/li><li>Add or replace Member Lines can be done anytime via any red<span style=\"color: red;\">ONE<\/span> Partner outlet, official store or Postpaid 1App.<\/li><li><b>Effective 1 October 2025, all newly activated Member Lines will include FREE unlimited calls within Malaysia for the first 60 months.<\/b><\/li><li><b>From the 61st month onwards, a fee of RM10\/month will apply for the Member Lines activated from 1st October 2025 onwards.<\/b><\/li><li>Each Member Line comes with its own bundled high-speed data quota. Once the quota is used up, speeds will be reduced to 64kbps. If you&#8217;d like to continue using high-speed internet, you can purchase a Data Top-Up.<\/li><li>Member Lines do not receive separate bills\u2014charges are managed under the Main Line account.<\/li><li>Member Lines cannot be upgraded or downgraded individually.<\/li><li>Member Lines cannot be promoted to become Main Lines.<\/li><li>Member Lines cannot be removed, only terminated &amp; replaced.<\/li><\/ol><p><b><br \/>Data Usage<\/b><\/p><ol><li>Peer-to-peer (P2P) sharing isn&#8217;t supported on this plan.<\/li><li>Each line operates under its individually assigned high-speed data quota. Data quota is strictly non-transferable between lines.<\/li><li>Upon 100% utilization of a line&#8217;s allocated high-speed data quota, internet speeds for that line will be throttled to a maximum of 64kbps until next billing cycle.<\/li><li>Subscribers requiring high-speed connectivity after exhausting their assigned quota may purchase Data Top-Up.<\/li><li>All bundled data quotas, hotspot usage, and voice minutes are intended exclusively for domestic usage within Malaysia and are not valid while international roaming.<\/li><\/ol><p><b><br \/>Migration and Upgrades<\/b><\/p><ol><li>Eligible existing postpaid customers may migrate into any of the following plans:<ul style=\"list-style: disc;\"><li>postpaidFAMILY 98<\/li><li>postpaidFAMILY 108<\/li><li>postpaidFAMILY 128<\/li><\/ul><\/li><li>Customers will retain their existing mobile number (MSISDN) without change during the migration process.<\/li><li>A non-refundable administrative fee of RM10 will be charged for each successful change-of-plan request into a postpaidFAMILY plan.<\/li><li>Direct plan change or upgrade from a postpaidFAMILY plan back to standard non-family postpaid plans is strictly prohibited.<\/li><\/ol><p><b><br \/>Billing and Charges<\/b><\/p><ol><li>You&#8217;re required to pay the full Monthly Fee, even if you don&#8217;t fully use the services during that month or your Member Line is not activated during initial sign-up.<\/li><li>Any usage beyond what&#8217;s included in the Monthly Fee will be billed monthly.<\/li><li>Charges for other services such as IDD and international roaming are not included in the Monthly Fee and will be billed separately.<\/li><li>Unless stated otherwise, your monthly data and call minutes are <b>for domestic use only<\/b> and are not available while roaming.<\/li><li>red<span style=\"color: red;\">CALL<\/span> is a mandatory feature bundled with the postpaidFAMILY plans. A monthly charge of RM10 will be applied to the bill.<\/li><li>red<span style=\"color: red;\">CALL<\/span> is a mandatory feature bundled with the Member Line activated on 1st October 2025 onwards. It is FREE for the first 60 months. Starting from the 61st month onwards, a monthly fee of RM10 will be charged for Member Lines.<\/li><li>In the first postpaidFAMILY bill, the high-speed data bundle will be prorated according to actual usage. Prorated charges are as follows:<div style=\"overflow-x: auto; margin: 10px;\"><table style=\"border-collapse: collapse; width: 100%; max-width: 100%; text-align: center;\"><thead><tr style=\"background-color: #df2027; color: white;\"><th style=\"border: 1px solid #dddddd; padding: 8px;\">Plan Name<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Data Usage<br \/>25% or less<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Data Usage<br \/>26% &#8211; 50%<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Data Usage<br \/>51% &#8211; 75%<\/th><th style=\"border: 1px solid #dddddd; padding: 8px;\">Data Usage<br \/>76% or more<\/th><\/tr><\/thead><tbody><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 98<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM22<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM44<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM66<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM88<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 108<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM24.50<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM49<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM73.50<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM98<\/td><\/tr><tr><td style=\"border: 1px solid #dddddd; padding: 8px;\"><b>postpaidFAMILY 128<\/b><\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM29.50<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM59<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM88.50<\/td><td style=\"border: 1px solid #dddddd; padding: 8px;\">RM118<\/td><\/tr><\/tbody><\/table><\/div><\/li><li>Once the bundled high-speed data is fully utilized, subsequent usage will switch to basic internet at 64kbps. Customers may purchase a Data Top-Up for continued high-speed access.<\/li><li>Plan changes to postpaidFAMILY are allowed for eligible existing Postpaid customers, but direct upgrades from postpaidFAMILY to standard non-family plans are not allowed unless all Member Lines are removed or terminated.<\/li><li>Please note that if the postpaidFAMILY Main Line is terminated by red<span style=\"color: red;\">ONE<\/span> Mobile or by you for any reason whatsoever, all other Service(s) under the red<span style=\"color: red;\">ONE<\/span> postpaidFAMILY will be terminated.<\/li><\/ol><p><b><br \/>red<span style=\"color: red;\">CALL<\/span><\/b><\/p><ol><li>red<span style=\"color: red;\">CALL<\/span> is a mandatory Value-Added Service for postpaidFAMILY Main Lines, as well as for all Member Lines activated from 1 October 2025 onwards, providing unlimited voice calls within Malaysia at RM10\/month.<\/li><li>Member Lines activated on or after 1 October 2025 will enjoy red<span style=\"color: red;\">CALL<\/span> free of charge for the first 60 months. From the 61st month onwards, the service can be continued at RM10\/month.<\/li><li>For Member Lines activated before 1 October 2025, the bundled red<span style=\"color: red;\">CALL<\/span> is not applicable. However, they may still subscribe to the service at RM10\/month.<\/li><li>The unlimited calls include:<ul style=\"list-style: disc;\"><li>Calls to all Malaysian mobile numbers<br \/>(including red<span style=\"color: red;\">ONE<\/span> Postpaid &amp; Prepaid).<\/li><li>Calls to all Malaysian fixed line numbers.<\/li><\/ul><\/li><li>The following are <b>excluded<\/b> from the unlimited voice calls:<ul style=\"list-style: disc;\"><li>Calls to special numbers (1300, 1700, 1600, 1MOCC).<\/li><li>Calls to premium and special rate numbers.<\/li><li>Video calls.<\/li><li>International (IDD) calls.<\/li><\/ul><\/li><li>red<span style=\"color: red;\">CALL<\/span> will automatically renew on the 1st of every month.<\/li><li>Unlimited calls with red<span style=\"color: red;\">CALL<\/span> are meant for personal use only. They must not be:<ul style=\"list-style: disc;\"><li>Re-sold, rented, or used for anything other than personal calls within Malaysia.<\/li><li>Used with call rerouting devices, software, or apps.<\/li><li>Used with switch devices that keep lines open for long periods.<\/li><li>Used for multiple simultaneous or conference calls.<\/li><li>Used by call centers or telemarketing operations.<\/li><li>Used for continuous or automated calling, or machine-to-machine communications.<\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Family internet is now more flexible and affordable withpostpaidFAMILY. Get 1,000GB for up to 5 lines under one bill from as low as RM98 monthly. Each family member can use the internet based on their own needs\u2014whether for social media, streaming, online classes, or working from home. One plan, more savings for the whole family! [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-84162","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>One Plan for the Whole Family!<\/title>\n<meta name=\"description\" content=\"Get 1000 GB data at only RM98 monthly with the new redONE postpaidFAMILY98!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"One Plan for the Whole Family!\" \/>\n<meta property=\"og:description\" content=\"Get 1000 GB data at only RM98 monthly with the new redONE postpaidFAMILY98!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/\" \/>\n<meta property=\"og:site_name\" content=\"The Lowest Postpaid &amp; Prepaid Plans | redONE Mobile\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/redONEMobile\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-04T16:02:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@redonenetwork\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/\",\"url\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/\",\"name\":\"One Plan for the Whole Family!\",\"isPartOf\":{\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png\",\"datePublished\":\"2026-06-26T04:46:31+00:00\",\"dateModified\":\"2026-10-04T16:02:28+00:00\",\"description\":\"Get 1000 GB data at only RM98 monthly with the new redONE postpaidFAMILY98!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/#primaryimage\",\"url\":\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png\",\"contentUrl\":\"https:\/\/www.redonemobile.com.my\/wp-content\/uploads\/2026\/09\/postpaidfamily-desktop-banner-bm1-scaled.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/familyplan\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.redonemobile.com.my\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"postpaidFAMILY98\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.redonemobile.com.my\/en\/#website\",\"url\":\"https:\/\/www.redonemobile.com.my\/en\/\",\"name\":\"The Lowest Postpaid & Prepaid Plans | redONE Mobile\",\"description\":\"Explore our selection of the best value postpaid and prepaid plans. 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