Dear redONE Postpaid customers.

Effective 1 June 2023 we will be implementing a new redONE Postpaid billing policy.
Customers will need to settle their monthly bills within 20 days of the invoice date. Failure to do so will result in the line being barred, followed by line suspension 7 days later (as illustrated below). If your line does get suspended, don’t worry, we will automatically reactivate the line upon successful payment confirmation.

Effective 1 June 2023 we will be implementing a new redONE Postpaid billing policy. Customers will need to settle their monthly bills within 20 days of the invoice date. Failure to do so will result in the line being barred, followed by line suspension 7 days later (as illustrated below). If your line does get suspended, don’t worry, we will automatically reactivate the line upon successful payment confirmation.

* For a full list of countries and their respective call charges, please check here. *All prices stated exclude Service Tax, applicable only for redONE Postpaid users.

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1. What is the Month of Love with redONE promotion about?

In conjunction with Valentine’s Day, customers can subscribe to redONE Postpaid unlimited plan at only RM40 monthly and stand a chance to win 2 FREE smartphones for you and your partner.

2. When is this promotion valid?

This promotion starts from 13 February until 19 February 2023.

3. How much is the monthly fee?

The promo plan is priced at RM40 a month with 20GB high-speed data, unlimited internet at 6Mbps, unlimited calls and without contract.

4. Where can I register for this promo plan?

This promo plan can only be subscribed online.

5. Is there any advance payment or registration fee required?

Registration fee is RM10. An advance payment of RM40 will be charged (MNP are waived).

6. Who is eligible to register for this plan?

This promotion is for new customers or MNP port-in. This plan can be registered as a NEW Master account and/or other additional accounts.

7. When can I get the 2 FREE smartphones?

The 2 FREE smartphones will be given to the 3 winners in 60 days after the line activation.

8. Is the 2 FREE smartphones exchangeable for cash or transferable?

No, the 2 FREE smartphones cannot be exchanged for cash and are not transferable.

9. Is there a cap in terms of speed or usage for the unlimited data?

This plan provides 20GB of high-speed data and unlimited internet. The unlimited internet is capped at 6Mbps and is subject to redONE’s Fair Usage Policy of 100GB per month.

10. Is there a cap in terms of usage for the unlimited calls?

The unlimited calls are subject to redONE’s Fair Usage Policy and is capped at 100 hours per month.

In conjunction with Valentine’s Day, customers can subscribe to redONE Postpaid unlimited plan at only RM40 monthly and stand a chance to win 2 FREE smartphones for you and your partner.
This promotion starts from 13 February until 28 February 2023.
The promo plan is priced at RM40 a month with 20GB high-speed data, unlimited internet at 6Mbps, unlimited calls and without contract.
This promo plan can only be subscribed online.
This promotion is valid for new customers or MNP port-in. This plan can be registered as a NEW Master account and/or other additional accounts.
Registration fee of RM10 is applicable. The advance payment of RM40 will be charged (MNP are waived).
All prices displayed are excluding Service Tax.
The 2 FREE smartphones will be given to the 3 winners in 60 days after the line activation.
The 2 FREE smartphones cannot be exchanged with cash and are not transferable.
Entries are unique per user and not on the total number of registrations.
This plan provides 20GB of high-speed data and unlimited internet. The unlimited internet is capped at 6Mbps and is subject to redONE’s Fair Usage Policy of 100GB per month.
The unlimited calls are subject to redONE’s Fair Usage Policy and is capped at 100 hours per month.
The promotion cannot be combined with any other offers unless expressly stated.
redONE’s Fair Usage Policy and other info can be found at redONE.com.my