redONE 1App
Easily manage your account, pay bills, and earn rewards with the redONE 1App.

Subscribe to any redONE Postpaid plan to stand a chance to WIN a Smart Watch
and get FREE entry to the Underground Car Show from
16 – 19 November 2023 at MIAPEX. Any subscription of RM18 and above plan
will also get a RM100 redMALL Voucher!

Subscribe to any plans below for extra savings:

Hurry up and don’t miss out!

* For a full list of countries and their respective call charges, please check here. *All prices mentioned do not include Service Tax, only applicable for redONE Postpaid users.

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AMAZING PLAN

  1. Where can I sign up for these plans?

    You may walk-in to any of our redONE store or redONE Partners or Online Self registration.

  2. Who is eligible to sign up for these plans?

    All Malaysians and foreigners above 18 years old can sign up for these plans. The plan is available for new registrations, mobile number portability (MNP) port-ins and rate plan changes. (excluding M2M).

  3. How much do I need to pay upon registration?
    • Please refer below table for the upfront payment charges:
    • Item Amazing8 Amazing38 Amazing58
      Registration FeeRM10RM10RM10
      Advance PaymentRM25RM38RM58
    • For a limited time only, we are waiving the Advance payment for all Mobile Number Portability (MNP) Port-in request to Amazing38 and Amazing58.
    • If you require a higher credit limit, deposit is required if your tenure with redONE is less than 6 months.
    • If you are a foreigner, you have to pay a deposit equivalent of their respective monthly credit limit.

  4. What is Amazing8, Amazing38 and Amazing58?
    Item Amazing8 Amazing38 Amazing58
    Monthly FeeRM8RM38RM58
    Data2GB65GB (20GB + 1.5GB daily data)90GB (30GB + 2GB daily data)
    Voice Call Unlimited to redONE PostpaidUnlimited Calls
    Mobile Hotspot/Shareable dataTo be drawn from Data bucket

  5. Can I port to the new Postpaid plan?

    Yes. You can port in and subscribe to the new Postpaid plans provided you do not have any outstanding balance or under contract with your current mobile service provider.

  6. What happens if I do not fully utilise my High-Speed Data allocation?

    Your balance quota for the month will be forfeited.

  7. Will I be tied to a contract if I sign up for this plan?

    This plan is not contracted. If you take up a premium number, you will be subjected to a contract period of 24 months.

  8. After I take up one of these plans, am I allowed to upgrade my monthly data bundle?

    You can buy the one-off Data Top Up by dialing *123# or log on to 1App to purchase additional data.

  9. Can I register for any supplementary lines with Amazing58?

    Yes, you can register up to 6 supplementary lines.

  10. I am an existing Amazing8 customer. Can I change my plan to the new Amazing58 plan?

    Yes you can.

  11. I purchased the redVIDEO 1 time Add-on, which data will be utilized first?

    Below table are the data utilization priority:

    Utilisation Data Usage
    Plan Amazing38 Amazing58
    1stredDAILY 1.5GB/dayredDAILY 2GB/day
    2ndPurchased redVIDEO, redSOCIAL, redSTUDY, redMUSICPurchased redVIDEO, redSOCIAL, redSTUDY, redMUSIC
    3rd20GB bundled 4G LTE Data High Speed Data30GB bundled 4G LTE Data High Speed Data
    4thPurchased Data Top UpPurchased Data Top Up
    5thBasic Internet @64kbpsBasic Internet @64kbps

redCALL

  1. What is redCALL?

    redCALL is a new Value-Added Service (VAS) that enables high voice usage customers to make unlimited voice calls to all networks in Malaysia.

  2. Do I need to activate/ subscribe redCALL?

    No, the redCALL will be activated automatically once your AMAZING38 or AMAZING58 Postpaid plan is successfully activated or successfully ported-in.

  3. I don’t want the redCALL service. Can I terminate it?

    No, you cannot terminate the redCALL service. It is bundled with the AMAZING38 and AMAZING58 Postpaid plan for you to enjoy unlimited calls to all networks in Malaysia.


  4. Is there a Fair Usage Policy for the unlimited voice calls?

    Yes, Fair Usage Policy of 100 hours per month is applicable.


  5. What happens when I exceed the Fair Usage Policy for unlimited calls?

    You can continue to call other networks’ numbers at RM0.15 per minute for the remaining days of the calendar month.


redDAILY

  1. What is redDAILY?

    redDAILY offers per day data usage every day until the end of the month or until the redDAILY data quota is fully utilised.

  2. How much redDAILY quota do I get every day?


    Amazing38Amazing58
    1.5GB per day2GB per day

  3. Do I need to activate/ subscribe redDAILY?

    No, the redDAILY will be activated automatically once your Amazing38 or Amazing58 Postpaid plan is successfully activated or successfully ported-in. Subscription charges for individual partners may apply, if any.


  4. I don’t want the redDAILY service. Can I terminate it?

    No, you cannot terminate the redDAILY service. It is bundled with the Amazing38 or Amazing58 Postpaid plan for you to enjoy access to all data usage in Malaysia.


  5. How do the customers check on their redDAILY data balance?

    Customers can check the usage via 1App or dial *123#.

  6. When can I utilise the redDAILY Daily data quota?

    You can use the redDAILY Daily data anytime. The redDAILY data will expire at the end of the day at 11:59PM every day.

  7. What is the speed of the redDAILY Daily data for streaming?

    The speed of the redDAILY data quota is high speed. You will need to use a 4G LTE compatible device to enjoy the 4G speed.

  8. Does redDAILY consume my plan’s bundled data?

    No. redDAILY provides you additional daily data for your data needs. Standard data consumption may apply for any in-app purchase, third party apps and links out of redDAILY’s partners.


UX50

  1. What is the new Postpaid plan?

    This is our new unlimited internet plan. There are no extra charges when the data quota has been fully used. The data speed will be throttled down to 64kbps upon full utilization of the FUP quota.

  2. What is UX50?

    This is our new unlimited internet Postpaid plan.

    ItemUX50
    Yuran BulananRM50
    Data30GB + unlimited internet@6Mbps
    Panggilan SuaraTanpa Had ke semua rangkaian
    Hotspot Mobil/ Data yang boleh dikongsi30GB

  3. How long is this offer for?

    This is an offer effective 8 August 2023.


  4. Where can I sign up for these plans?

    You may walk-in to any redONE store or redONE Partners or subscribe via Online Self registration.

  5. Who is eligible to subscribe to the new Postpaid plans?

    All Malaysians and foreigners above 18 years old can sign up for these plans. The plan is available for new registrations, mobile number portability (MNP) port-ins and rate plan changes. (excluding M2M).

  6. How much do I need to pay upon registration?


    Postpaid PlanUX50
    Advance PaymentRM50
    Registration FeeRM50

  7. Can I port to the new Postpaid plan?

    Yes. You can port in and subscribe to the new Postpaid plans provided you do not have any outstanding balance or under contract with your current mobile service provider.

  8. Will I be tied to a contract if I sign up for this plan?

    No contract. If you take up a premium number you will be subjected to a contract period of 24 months.

  9. After I take up one of these plans, am I allowed to upgrade my monthly data bundle?

    You can buy the one-off Data Top Up by dialing *123# or log on to 1App to purchase additional data.

  10. I am an existing Amazing8 customer. Can I upgrade my plan to the new UX50?

    Yes you can.

  11. What happens when I have utilised my mobile internet Data?

    You can purchase the Data Top Up via the 1App or by dialing *123# once you have fully utilised your Data quota. The quota from Data Top Up is shareable via Hotspot.

  12. Can I register for any supplementary lines with UX50?

    Yes, you can register up to 6 supplementary lines per master account.

  13. I purchased the redVIDEO 1 time Add-on. Which data will be utilized first?

    Below table are the data utilization priority:

    UtilisationData Usage
    1stPurchased redVIDEO, redSOCIAL, redSTUDY, redMUSIC
    2nd30GB bundled 4G LTE Data
    3rdPurchased Data Top Up
    4thUnlimited Internet@6Mbps
    5thBasic Internet @64kbps


redCALL

  1. What is redCALL?

    redCALL is a new Value-Added Service (VAS) that enables high voice usage customers to make unlimited voice calls to all networks in Malaysia.

  2. Do I need to activate/ subscribe redCALL?

    No, the redCALL will be activated automatically once your UX50 Postpaid plan is successfully activated or successfully ported-in.


  3. I don’t want the redCALL service. Can I terminate it?

    No, you cannot terminate the redCALL service. It is bundled with the UX50 Postpaid plan for you to enjoy unlimited calls to all networks in Malaysia.


  4. Is the unlimited voice calls to all networks valid for calls made when I am roaming?

    The unlimited voice calls is valid for domestic calls in Malaysia only.

  5. Does the unlimited voice calls include calls to fixed lines e.g. 03 numbers?

    Yes. The unlimited voice calls include all domestic calls to mobile numbers and fixed line numbers in Malaysia. Calls to special numbers are excluded.

  6. Is there a Fair Usage Policy for the unlimited voice calls?

    Yes, Fair Usage Policy of 100 hours per month is applicable.

  7. What happens when I exceed the Fair Usage Policy for unlimited calls?

    You can continue to call other networks’ numbers at RM0.15 per minute for the remaining days of the calendar month.


redDATA

  1. What is the new redDATA?

    The redDATA monthly recurring Value-Added Service (VAS) offers unlimited data@6Mbps every day until the end of the month.

  2. Do I need to activate/ subscribe redDATA?

    No, the redDATA will be activated automatically once your UX50 Postpaid plan is successfully activated or successfully ported-in.

  3. I don’t want the redDATA service. Can I terminate it?

    No, you cannot terminate the redDATA service. It is bundled with the UX50 Postpaid plan for you to enjoy unlimited data for all data usage.

  4. Is there a Fair Usage Policy for the unlimited data?

    Yes, Fair Usage Policy of 100GB per month is applicable.

  5. What happens when I exceed the Fair Usage Policy for unlimited data?

    Subsequent data usage will be slowed to a maximum of 64kbps.

  6. What can I use the Unlimited data for?

    The Unlimited Data can be utilized for ALL usages on your smartphone – web browsing, video streaming, social chatting, etc., and you may use it on both 4G networks.

  7. When can I utilize the redDATA unlimited data quota?

    You can utilize the redDATA unlimited data quota at any time.

  8. What is the speed of the unlimited data for redDATA?

    The speed of the redDATA streaming is capped at 6Mbps speed.

  9. Can I enjoy the Unlimited Data when I am overseas?

    No, the Unlimited Data is available for domestic usage only. Standard roaming charges apply for data usage when roaming overseas.

  10. Am I allowed to share my redDATA Unlimited data with other devices via mobile hotspot?

    The Unlimited data is meant for personal use on your smartphone only.


redMALL Voucher

  1. What is the redONE New Sign-Up Welcome Voucher Program?

    The redONE New Sign-Up Welcome Voucher Program is a special promotion that rewards new users with a RM100 voucher when they sign up for our services.

  2. How do I receive the RM100 voucher code?

    You will receive the RM100 voucher code via a push notification on the redONE 1App. Make sure to download and install the 1App to receive your voucher. Make sure to sign up for the 1App and activate the account.

  3. Who is eligible for the RM100 voucher?

    The RM100 voucher is exclusively applicable to new sign-up users. If you are a new customer, you can take advantage of this welcome offer.

  4. Are there specific plans that are eligible for this voucher?

    Yes, the RM100 voucher is only applicable to new sign-up users who subscribe to the RM18 Plan or any plan above RM18.

  5. Can I use the RM100 voucher for any purpose?

    No, The RM100 voucher only applies to specific categories/pages for customers to make a purchase.

  6. How long is the RM100 voucher valid for?

    The voucher is only available for 30 days validity.

  7. What should I do if I didn’t receive the voucher code after signing up?

    If you are eligible for the voucher but didn’t receive it via the 1App push notification, please reach out to redONE customer support for assistance.

  8. Can I combine the RM100 voucher with other promotions or discounts?

    The RM100 voucher cannot be combined with other promotions or discounts unless explicitly stated in the terms and conditions.

  9. Are there any limitations on how many times I can use the RM100 voucher?

    The RM100 voucher can typically be used only once by eligible users. Check the terms and conditions for any specific limitations.

  10. How do I redeem the voucher code?

    To redeem your voucher, you can follow the instructions provided in the push notification or contact redONE customer support for assistance with the redemption process.

  11. Can I transfer or sell my RM100 voucher to someone else?

    The RM100 voucher is typically non-transferable and non-refundable. It is meant for the recipient’s personal use, and attempting to transfer or sell it may result in the voucher being voided. For the voucher specific terms and conditions related to the redONE New Sign-Up Welcome Voucher Program and the RM100 voucher, please refer to the terms and conditions page.

AMAZING PLAN

Amazing58

  1. All prices displayed exclude service tax which will be imposed on you in your monthly bill.
  2. Monthly access fee for AMAZING58 plan is only applicable for the bundled high speed data, bundled redDAILY 2GB and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
  3. RM58 Advance Payment is required. The Advance Payment is waived for MNP- Port-in customers. The Advance Payment collected will be used to deduct against your first month’s bill and you will only be required to pay any balance due under your first month’s bill.
  4. Registration by non-Malaysian citizen customers shall be charged with a deposit equivalent of their respective monthly credit limit.
  5. The redCALL and redDAILY 2GB VAS are bundled with the AMAZING58 plan and are not optional. RM10 per month will be charged to the bill for redCALL.
  6. The bundled data, bundled redDAILY 2GB and unlimited voice calls to all networks are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
  7. In the AMAZING58 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high speed data usage. The prorated usage prices are as below:

  8. Plan NameData Usage
    25% or less
    Data Usage
    26% – 50%
    Data Usage
    51% – 75%
    Data Usage
    76% or more
    AMAZING58RM12RM24RM36RM48

  9. Upon 100% utilisation of the bundled high speed data, the subsequent usage will be drawn from the basic Internet data throttling at 64kbps speed. Customer may opt to purchase Data Top Up to continue surfing the Internet at high speed.
  10. Basic Internet is the standard 64kbps speed.
  11. Change plan request to the new AMAZING58 plan is allowed starting from 1st August 2023.
  12. In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.

Amazing38

  1. All prices displayed exclude service tax which will be imposed on you in your monthly bill.
  2. Monthly access fee for AMAZING38 plan is only applicable for the bundled high speed data, bundled redDAILY 1.5GB and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
  3. RM38 Advance Payment is required. The Advance Payment is waived for MNP- Port-in customers. The Advance Payment collected will be used to deduct against your first month’s bill and you will only be required to pay any balance due under your first month’s bill.
  4. Registration by non-Malaysian citizen customers shall be charged with a deposit equivalent of their respective monthly credit limit.
  5. The redCALL and redDAILY 1.5GB VAS are bundled with the AMAZING38 plan and are not optional. RM10 per month will be charged to the bill for redCALL.
  6. The bundled data, bundled redDAILY 1.5GB and unlimited voice calls to all networks are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
  7. In the AMAZING38 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high speed data usage. The prorated usage prices are as below:

  8. Plan NameData Usage
    25% or less
    Data Usage
    26% – 50%
    Data Usage
    51% – 75%
    Data Usage
    76% or more
    AMAZING38RM17RM14RM21RM28

  9. Upon 100% utilisation of the bundled high speed data, the subsequent usage will be drawn from the basic Internet data throttling at 64kbps speed. Customer may opt to purchase Data Top Up to continue surfing the Internet at high speed.
  10. Basic Internet is the standard 64kbps speed.
  11. Change plan request to the new AMAZING38 plan is allowed starting from 1st August 2023.
  12. In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.

redCALL

  1. The redCALL Value-Added Service (VAS) offers unlimited voice calls to all networks and is applicable for domestic usage within Malaysian networks only. Video calls and voice calls to special numbers are excluded.
  2. The redCALL VAS is bundled with the NEW AMAZING38 and AMAZING58 Postpaid plans and is not optional. RM10 per month will be charged to the bill.
  3. Unlimited voice calls include:
    • All domestic calls to redONE Postpaid, redONE Prepaid and other mobile operators
    • All domestic calls to national fixed line numbers
  4. CALLS EXCLUDED from the unlimited voice calls include:
    • Calls to 1300 / 1700 / 1600 / 1MOCC numbers
    • Calls to special and premium numbers
    • Video calls
    • IDD calls
  5. The redCALL VAS will be auto renewed on the 1st of every month.
  6. In any event where the customer wants to change his/her subscribed plan from the NEW AMAZING38 or AMAZING58 to another plan, the subscription to redCALL will be automatically continued unless the new plan is Amazing8 or RP8.
  7. The unlimited calls to all networks in Malaysia shall NOT be:
    • Re-sold, rented or utilized in any other way except as an individual making calls to other network users in Malaysia
    • Used for rerouting calls (connection with a device/software/application)
    • Used to setup switch devices which could keep a line open potentially for hours
    • Used for multiple simultaneous calling and conference calling
    • Used for call centre and telemarketing
    • Used for continuous calling for extended period of time, auto dialing and machine to machine communication

redDAILY

  1. The redDAILY offers per day usage every day until the end of the month or until the redDAILY data quota is fully utilised. Once the customers have fully utilised the daily quota, they can purchase the high-speed Value Added-Services or Data Top Up.
  2. The redDAILY quota can be used for all data services in Malaysia.
  3. The redDAILY is bundled with the NEW AMAZING38 and AMAZING58 Postpaid plans and is not optional.
  4. The AMAZING38 and AMAZING58 plan’s available daily data quota:

    AMAZING38AMAZING58
    1.5GB per day2GB per day

  5. The redDAILY quota will expire at the end of the day at 11:59 PM every day.
  6. The redDAILY will be auto-renewed on the 1st of every month.
  7. The redDAILY quota will expire at the end of the calendar month.
  8. redDAILY can only be utilized domestically, i.e., within Malaysia network only. Data usage when overseas is subjected to data roaming charges. The customer shall be charged based on the data rates imposed by the respective redONE roaming operators for data usage while roaming with redONE’s overseas roaming partners.

UX50 Plan

  1. All prices displayed exclude service tax which will be imposed on you in your monthly bill.
  2. RM50 advance payment is required for new line registration. The advance payment is waived for MNP- Port-in customers (Postpaid & Prepaid excluding foreigners). The advance payment will be used to deduct against your first month’s bill, and you will only be required to pay any balance due under your first month’s bill.
  3. Registration by non-Malaysian citizen customers shall be charged with a deposit equivalent to their respective monthly credit limit.
  4. Monthly access fee for UX50 plan is only applicable for the bundled high-speed data, bundled redDATA, and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
  5. The redCALL and redDATA VAS are bundled with the UX50 plan and are not optional.
  6. The bundled high-speed data, bundled redDATA, and unlimited voice calls to all networks in Malaysia and fixed line numbers are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
  7. In the UX50 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high-speed data usage. The prorated usage prices are as below:

  8. Plan NameData Usage
    25% or less
    Data Usage
    26% – 50%
    Data Usage
    51% – 75%
    Data Usage
    76% or more
    UX50RM10RM20RM30RM40

  9. Upon 100% utilization of the bundled high-speed data, the subsequent usage will be reduced to a maximum of 6Mbps without incurring extra data charges when usage exceeds 100% of the bundled data. Customers may opt to purchase Data Top Up to continue surfing the Internet at high speed.
  10. This plan is NOT eligible for a 30-day cooling-off period.
  11. Change plan request to the new UX50 plan is allowed starting 8 August 2023.
  12. In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.

redCALL

  1. The redCALL Value-Added Service (VAS) offers unlimited voice calls to all networks and is applicable for domestic usage within Malaysian networks only. Video calls and voice calls to special numbers are excluded.
  2. The redCALL VAS is bundled with the NEW UX50 Postpaid plans and is not optional. RM10 per month will be charged to the bill.
  3. Unlimited voice calls include:
    • All domestic calls to redONE Postpaid, redONE Prepaid, and other mobile operators
    • All domestic calls to national fixed line numbers
  4. CALLS EXCLUDED from the unlimited voice calls include:
    • Calls to 1300 / 1700 / 1600 / 1MOCC numbers
    • Calls to special and premium numbers
    • Video calls
    • IDD calls
  5. The redCALL VAS will be auto-renewed on the 1st of every month.
  6. In any event where the customer wants to change his/her subscribed plan from the UX50 to another plan, the subscription to redCALL and redDATA will be automatically continued unless the new plan is RP8, Amazing28+ or Data28.
  7. The unlimited calls to all networks in Malaysia shall NOT be:
    • Re-sold, rented or utilized in any other way except as an individual making calls to other network users in Malaysia
    • Used for rerouting calls (connection with a device/software/application)
    • Used to set up switch devices which could keep a line open potentially for hours
    • Used for multiple simultaneous calling and conference calling
    • Used for call centre and telemarketing
    • Used for continuous calling for an extended period of time, auto-dialing and machine to machine communication

redDATA

  1. The redDATA Value-Added Service (VAS) offers unlimited data@6Mbps and is applicable for domestic usage within Malaysian only.
  2. The redDATA VAS is bundled with the NEW UX50 Postpaid plan and is not optional.
  3. The unlimited data can be used for all data services.
  4. redDATA can only be utilized domestically, i.e., within Malaysia network only. Data usage when overseas is subjected to data roaming charges. The customer shall be charged based on the data rates imposed by the respective redONE roaming operators for data usage while roaming with redONE’s overseas roaming partners.
  5. The redDATA VAS will be auto-renewed on the 1st of every month.
  6. The redDATA data will expire at the end of the calendar month. Any unutilized redDATA data will not be carried forward to the following month.
  7. In any event where the customer wants to change his/her subscribed plan from NEW UX50 to another plan, the subscription to redDATA will be automatically terminated.
  8. Upon 100% utilization of the redDATA quota, any further Internet usage will be deducted from the available Data Top Up quota or you will surf on reduced speeds.
  9. Unlimited data quota is restricted only for Subscriber’s individual use and cannot be shared with any other person(s) or devices in any manner (including SIM boxes or mobile hotspot) and is subjected to redONE’s Fair Usage Policy.
  10. Data service is subject to network limitations and availability and device capability. Your download speed and data capacity will vary and may be slower and could be affected by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability or due to Fair Usage Policy (FUP).For more info, please visit https://www.redonemobile.com.my/legal/fair_use_policy
  11. redDATA is non-transferable, whether by operation of law or otherwise, either to any other person, entity or any other redONE Postpaid account.
  12. We reserve the rights at any time without being liable to you or any third party to interrupt, bar, suspend, restrict the Plan and Service(s) for such time as we see fit or terminate, discontinue or disconnect the Plan and Service(s) if your usage:
    • Shows excessive usage or placing unusual burdens on the network;
    • Is for unlawful activities or for suspected fraudulent activities;
    • Is not in accordance with the redONE Fair Usage Policy (at https://www.redonemobile.com.my/legal/fair_use_policy);
    • Is for commercial/non-personal purposes.
  13. The Promotion is provided according to the Terms of Service on our Postpaid Sign-Up Form. You must comply with the terms including the relevant service description, our Fair Usage Policy, Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the “Terms”) all of which are available on www.redonemobile.com.my

redMALL Voucher

Campaign Terms and Conditions :

  1. This program is applicable to new redONE postpaid sign up (Normal number & MNP port In)
  2. Program offer until 31st Dec 2023
  3. Applicable to master & Sup-line
  4. Only applicable for RM18 plan and above
  5. For new redONE postpaid sign-up from 1st Oct 2023 and Onwards
  6. RM100 redMALL welcome voucher
  7. Min. spend RM1000
  8. New customers must download redONE 1App & Sign in 1App
  9. Customer will receive a Push notification with the voucher code via redONE 1App

Voucher Terms and Conditions :

  1. Can only redeem at www.redmall.com.my
  2. Minimum purchase with RM1000 and above
  3. All vouchers are only valid for 30 days after which they shall become void. The validity period of any voucher will not be extended.
  4. To use a voucher or redeem its value, a valid coupon code must be entered at the payment page.
  5. Voucher is non-transferable, non-exchangeable for cash, and non-refundable
  6. The vouchers are not valid to be used with other promotions nor can they be combined with other discounts unless otherwise stated.
  7. Refund/reschedule is calculated according to the total paid amount after the discount, not the initial price.
  8. redMALL will not be liable to offer a replacement for discounts or coupon codes that are discontinued, cancelled, or used improperly whether due to fraud or technical issues.
  9. redMALL reserves the right at its absolute discretion to vary, delete or add to any of the products, prices, promotions, offers, terms and conditions and/or substitute or replace the voucher with another product or program of equivalent value from time to time without any prior notice.
  10. In relation to specific coupon codes, additional terms and conditions may be specified.
  11. Only available to purchase specific products within https://redmall.com.my/hot-deals/hot-picks/
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