Easily manage your account, pay bills, and earn rewards with the redONE 1App.

Get rewards worth RM1 million await you! With the new Prepaid 5G ULTRAplus, every ringgit you spend brings you closer to these rewards! Buy, earn points and get your rewards!

Get rewards worth RM1 million await you! With the new Prepaid 5G ULTRAplus, every ringgit you spend brings you closer to these rewards! Buy, earn points and get your rewards!

*For a full list of countries and their respective call charges, please check here.
*All prices mentioned do not include Service Tax, only applicable for redONE Postpaid users.

Check Redone Network Coverage

Check Coverage

Powered by CelcomDigi, our redONE users can enjoy the same widest and best network coverage throughout Malaysia.
RedOne Store Locator

Locate an Agent

Visit one of our appointed agents or partners in your region.

LAGI UP – Ganjaran Overload Campaign

  1. What is the duration of this campaign, and who is eligible?

    This campaign runs until 31 December 2025. To qualify, customers must register and activate the new 5G Prepaid ULTRAplus plan.

  2. When will I receive my bonus redCOIN?

    Bonus redCOIN will be credited immediately upon activation of the plan.

  3. How can I earn redCOIN?
    • You will earn 100 redCOIN for every RM1 spent, automatically credited to your account upon successful payment.

    • redCOIN can also be earned by purchasing mobile internet plans through the redONE Prepaid app.

  4. How can I track and manage my redCOIN balance?

    You can track and manage your redCOIN balance and redemptions directly in the redONE Prepaid app.

  5. How can I redeem my redCOIN?

    You can use redCOIN to redeem eligible rewards and offers in the redONE Prepaid app.

  6. Can I exchange my redCOIN for cash?

    No, redCOIN has no cash value and cannot be transferred to another account.

  7. Can the prizes be exchanged for cash?

    No. The prizes won cannot be exchanged for cash, or redeemed in any shape or form by the recipient.

LAGI UP – Ganjaran Overload Worth RM1 Million

  1. Campaign Duration and Eligibility

    • This campaign will run until 31 December 2025.

    • To qualify for this offer, the customers must register and activate the new 5G Prepaid ULTRAplus plan.

  2. redCOIN Bonus Credit

    • Bonus redCOIN will be credited immediately upon activation.

  3. Earning redCOIN

    • You will earn 100 redCOIN for every RM1 spent, automatically credited to your account upon successful payment.

    • redCOIN can be earned by purchasing mobile internet through the redONE Prepaid app.

  4. Tracking & Management

    • You can track and manage your redCOIN balance and redemptions directly in the redONE Prepaid app.

  5. redCOIN Redemption

    • redCOIN can be used to redeem the following eligible rewards and offers listed in the redONE Prepaid App:

      RewardsredCOIN
      Bonus Activation Point
      Bonus Activation point1,000
      Redemption Point
      Quarterly Draw Ticket35,000
      Grand Draw Ticket70,000
    • It may also be used for future purchases, subject to the redemption rate set by redONE Mobile.

    • Redemption rates and eligible products may be revised periodically.

  6. redCOIN Value

    • redCOIN has no cash value and is non-transferable.

  7. Lucky Draw Entries

    • Each redemption counts as one entry into the draw.

    • There is no limit on daily redemptions, quarterly draw entries, or grand draw entries—the more tickets you redeem, the higher your chances of winning!

  8. Quarterly Draw Eligibility

    • Raffle tickets for the quarterly draw can only be redeemed within the same redemption month.

    • Example: If a ticket is redeemed in April, it qualifies for the quarterly draw for that period.

  9. Grand Draw Eligibility

    • Raffle tickets for the grand draw can be redeemed at any time, provided you have sufficient redCOIN.

  10. Draw Dates & Winner Announcement

    • The quarterly and grand draw dates are fixed as stated below:

      Draws1st Quarterly Draw2nd Quarterly Draw3rd Quarterly DrawGrand Draw
      Redemption periodApr – June 2025July – Sept 2025Oct – Dec 2025Mar 2025 – Jan 2026
      Draw DatesJuly 2025Oct 2025Jan 2026Feb 2026
    • The draws will take place at the end of each period, and winners will be announced accordingly.

  11. General Terms and Conditions

    • The prizes won cannot be exchanged for cash, transferred, changed or redeemed in any shape or form by the winner apart from what is specified by redONE Mobile.

    • redONE Mobile reserves the right to amend, change, erase or add any of the terms and conditions at any time without giving prior notice.

    • redONE Mobile will not be liable to provide any replacement or compensation in the form of cash or any kind for items that are lost, damaged, stolen or used improperly whether due to fraud or technical issues.

    • Prizes for the lucky draw will be delivered within three (3) months from the winner announcement date.

    • redONE Mobile reserves the right to disqualify the winner if he/she cannot be contacted after three (3) call attempts.

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Online Payment

Pay your redONE bill via your preferred online banking service or your credit card.
  1. Visit the SelfCare Sign In page and enter your redONE mobile number and password to login.
  2. In the SelfCare Homepage, select Download & Pay Bill.
  3. To pay your bill, select Pay Now.
  4. Enter the amount that you want to pay in the Amount column and click Proceed.
  5. Select your preferred payment choice of Credit Card or Online Banking
  6. Tick on the Terms & Conditions box and click Proceed.
  7. You will be directed to the payment page based on the payment choice you selected.
  8. Enter all the necessary details, tick on the required checkbox(es) and click Proceed.
  9. Print out the statement/receipt after the payment is completed.

NOTE: Please allow one (1) working day for any payment made via online banking to be reflected in redONE Selfcare system.

JomPay

Pay your bills with JomPAY in 3 simple steps.
  1. Look for the JomPAY logo and Biller Code on your redONE bill.
  2. Logon to your preferred Internet Banking or Mobile Banking portal and look for the JomPAY icon.
  3. Enter the redONE Biller Code 8607, Reference-1 redONE Customer ID and payment amount, and you’re done!

NOTE: Please allow one (1) working day for any payment made via JomPAY to be reflected in redONE Selfcare system.

Click here for more information on JomPAY.

Touch’nGo eWallet

Pay your bills with TNG eWallet.
  1. Download and open the TNG eWallet mobile app.
  2. Select Postpaid under the Services section.
  3. Select redONE.
  4. Key in your account number, phone number and amount.
  5. Enter your 6 digit TNG eWallet pin.

Online Boost

Pay your bills with Boost.
  1. Download and open the Boost App.
  2. Select Bill Payments.
  3. Add New Bill Account.
  4. Select redONE.
  5. Add redONE account number.
  6. Save your info and make payment.

GrabPay

Pay your bills with GrabPay.
  1. Download and open the Grab app.
  2. Select Bills.
  3. Select redONE Bill Payment.
  4. Key in your redONE number and amount.
  5. Select Enter.

redONE Partner Shop

Visit the nearest redONE Partner Shop to pay your bill in person
View the full listing of the redONE Partner Shops here to find an agent closest to you.

Celcom Payment Kiosks

You can now pay your bills at any Celcom Payment Kiosks.
As redONE’s services are powered by Celcom, our customers are also able to pay their redONE bills at all Celcom Payment Kiosks (CPKs). CPKs are strategically located in Celcom branches and Celcom Blue Cube outlets nationwide. View the full listing of CPK locations here.

7-Eleven

Visit the nearest 7-Eleven store to pay your redONE postpaid bill
For your convenience, you can now pay your redONE postpaid bill at any 7-Eleven outlet nationwide. Locate the nearest outlet here.

Mobile Money Merchants

Pay your redONE bill at over 1,500 shops nationwide that accept Mobile Money payments.
Through our partnership with Mobile Money, redONE users can now pay their bills at any Mobile Money retail merchants and terminals. Just look out for the Mobile Money symbol the next time you shop and ask to pay for “redONE” bill.

Maybank ATM, Cash Deposit Machine & Maybank2u

Pay your redONE bill with your Maybank banking account.

Visit any Maybank ATMs or Cash Deposit Machines nationwide, or login to your Maybank2u banking portal. Enter your redONE Customer ID which can be found on your monthly bill plus the payment amount, and you’re done!

NOTE: Please allow one (1) working day for any payment made via any Maybank channels e.g. ATM, Cash deposit and Maybank2u to be reflected in redONE Selfcare system.

Direct Debit

Charge your redONE bill directly to your credit card every month for your peace of mind.
For ultimate convenience and peace of mind, you can now set up monthly Direct Debit payments from your preferred credit card for your redONE bill. Our Customer Care representatives will be glad to help you set this up. Simply dial 1909 from your redONE number or 1300 11 0088 from other networks.

Senheng Stores

Visit the nearest Senheng stores to pay your bill in person
Through our partnership with Senheng, you are now able to pay your redONE bill at any Senheng outlets nationwide. Locate a Senheng store here.

senQ Stores

Visit the nearest senQ stores to pay your bill in person
Through our partnership with senQ, you are now able to pay your redONE bill at any senQ outlets nationwide. Locate a senQ store here.

e-Pay Retailers

Visit these retailers to top-up your prepaid in person.

  1. Petronas
  2. Shell
  3. Petron
  4. BHP
  5. Caltex
  6. Five Petroleum
  7. Buraqoil
  8. Pos Malaysia
  9. MyNews
  10. Econsave
  11. MYCU Retail
  12. Lotus
  13. All Happy Mart
  14. Mydin