English Language
Malaysia Flag
redONE 1App
Easily manage your account, pay bills, and earn rewards with the redONE 1App.

Cut RM5 and save now!

redFAST30

free credit
RM30
mobile data
30GB-High Speed Data
unlimited call
Unlimited Calls to all Networks
unlimited call
Unlimited Chat (WhatsApp, Wechat, Telegram)
30 days validity
30 Days

redUNLIMITED35

free credit
RM35
mobile data
Unlimited Internet
unlimited call
Unlimited Calls to all Networks
30 days validity
30 Days

redUNLIMITED45

free credit
RM45
mobile data
Unlimited Internet
unlimited call
Unlimited Calls to all Networks
30 days validity
30 Days

How do I subscribe to the redONE Prepaid plans?

Step 1

Log on to the redONE Prepaid App

Step 2

Go to Add-Ons

Step 3

Select desired add-on and click Subscribe

* For a full list of countries and their respective call charges, please check here.
*All prices mentioned do not include Service Tax, only applicable for redONE Postpaid users.

Check Redone Network Coverage

Check Coverage

Powered by Celcom Axiata, our redONE users can enjoy the same widest and best network coverage throughout Malaysia.

RedOne Store Locator

Locate an Agent

Visit one of our appointed agents or partners in your region.

  1. What is this offer all about?
    This is an exclusive offer.
  2. How long is this offer?
    This offer effective from 27 February 2024.
  3. How can I join this offer?
    To join this offer, simply purchase an Ultra Pack from any redONE partner or redONE prepaid dealer and subscribe to one of redONE’s Mobile Internet plans.
  4. I have an active redFAST30 plan. When will the new price apply?
    Your redFAST30 plan will remain at the current price until your subscription automatically renews, at which point the new price will take effect.
  1. The NEW redONE Prepaid Plan is valid for sales from 22 February 2024.
  2. The new Ultra pack price is RM5.
  3. Existing customers are not allowed to switch to the new Ultra plan.
  4. The RM5 and 1GB activation bonus will be credited within 10 minutes after the customers have successfully registered and received the Activation SMS.
  5. The redONE Prepaid data and calls services are available for utilization throughout Malaysia during the stipulated validity period.
  6. Unlimited voice calls among redONE Prepaid users is subject to our Fair Use Policy, which may be implemented if the user exceeds 1,000 minutes a month. The complete Fair Use Policy can be found on https://www.redonemobile.com.my/en/fair-use-policy/
  7. redONE reserves the right to amend, cancel and/or modify any redONE Ultra T&Cs at any time without any prior notice. Any decisions made by redONE shall be final and no further correspondence shall be entertained. Changes shall be posted on redONE’s website redonemobile.com.my
Online
Online Payment

Online Payment

JomPAY

JomPAY

E-Wallet
eWallet

Touch'nGo Wallet

Boost

GrabPay

Partners

redONE
Partner Shop

Celcomdigi

Convenience
7-Eleven

7-Eleven

Mobile Money
Merchants

Banks

Maybank ATM,
Cash Deposit Machine

Direct Debit

Retail

Senheng Stores

senQ

senQ Stores

e-Pay

Download redONE App

Google Playstore
IOS App Store
Huawei App Gallery

redONE Social Media

facebook
instagram
twitter
youtube
tiktok
Corporate Overview
News
Careers
Agency Partnership
FAQ
Payment Channels
Network Coverage
Store Locator
Contact Us
Refund Form
E-invoicing Customer Update Form
Terms & Conditions
Fair Usage Policy
Privacy Policy
Anti-Bribery and
Anti-Corruption Policy
Whistleblowing Policy

Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

Copyright © 2024 redONE Network Sdn Bhd 200301016674 (619094-D).
All rights reserved.

About redONE

Help & Support

Terms & Policies

Download redONE app

Google Playstore
IOS App Store
Huawei App Gallery

Follow redONE

facebook
instagram
twitter
youtube
tiktok

Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

Copyright © 2026 redONE Network Sdn Bhd 200301016674 (619094-D). All rights reserved.

selfcare and partner login

Postpaid Selfcare

selfcare and partner login

Partner Sign In
English Language
Bahasa Malaysia
Malaysia Flag
Singapore Flag

Postpaid Plans

Prepaid Plans

Exclusive Plans

Device Bundle

Business Plans

Extras

IDD

Roaming

redONE Home

redCASH

redCARD

redCARE

Promotions

redONE Apps

Become a redONE Mobile Sales Advisor

Agency Partnership

Locate an Agent

redMALL

Postpaid Selfcare

Partner Sign In

EN  |  BM

Livechat
Live Chat
whatsapp
WhatsApp
frequently asked questions
FAQ
store locator
Store Locator
contact us
Contact Us

Online Payment

Pay your redONE bill via your preferred online banking service or your credit card.
  1. Visit the SelfCare Sign In page and enter your redONE mobile number and password to login.
  2. In the SelfCare Homepage, select Download & Pay Bill.
  3. To pay your bill, select Pay Now.
  4. Enter the amount that you want to pay in the Amount column and click Proceed.
  5. Select your preferred payment choice of Credit Card or Online Banking
  6. Tick on the Terms & Conditions box and click Proceed.
  7. You will be directed to the payment page based on the payment choice you selected.
  8. Enter all the necessary details, tick on the required checkbox(es) and click Proceed.
  9. Print out the statement/receipt after the payment is completed.

NOTE: Please allow one (1) working day for any payment made via online banking to be reflected in redONE Selfcare system.

JomPay

Pay your bills with JomPAY in 3 simple steps.
  1. Look for the JomPAY logo and Biller Code on your redONE bill.
  2. Logon to your preferred Internet Banking or Mobile Banking portal and look for the JomPAY icon.
  3. Enter the redONE Biller Code 8607, Reference-1 redONE Customer ID and payment amount, and you’re done!

NOTE: Please allow one (1) working day for any payment made via JomPAY to be reflected in redONE Selfcare system.

Click here for more information on JomPAY.

Touch’nGo eWallet

Pay your bills with TNG eWallet.
  1. Download and open the TNG eWallet mobile app.
  2. Select Postpaid under the Services section.
  3. Select redONE.
  4. Key in your account number, phone number and amount.
  5. Enter your 6 digit TNG eWallet pin.

Online Boost

Pay your bills with Boost.
  1. Download and open the Boost App.
  2. Select Bill Payments.
  3. Add New Bill Account.
  4. Select redONE.
  5. Add redONE account number.
  6. Save your info and make payment.

GrabPay

Pay your bills with GrabPay.
  1. Download and open the Grab app.
  2. Select Bills.
  3. Select redONE Bill Payment.
  4. Key in your redONE number and amount.
  5. Select Enter.

redONE Partner Shop

Visit the nearest redONE Partner Shop to pay your bill in person
View the full listing of the redONE Partner Shops here to find an agent closest to you.

Celcom Payment Kiosks

You can now pay your bills at any Celcom Payment Kiosks.
As redONE’s services are powered by Celcom, our customers are also able to pay their redONE bills at all Celcom Payment Kiosks (CPKs). CPKs are strategically located in Celcom branches and Celcom Blue Cube outlets nationwide. View the full listing of CPK locations here.

7-Eleven

Visit the nearest 7-Eleven store to pay your redONE postpaid bill
For your convenience, you can now pay your redONE postpaid bill at any 7-Eleven outlet nationwide. Locate the nearest outlet here.

Mobile Money Merchants

Pay your redONE bill at over 1,500 shops nationwide that accept Mobile Money payments.
Through our partnership with Mobile Money, redONE users can now pay their bills at any Mobile Money retail merchants and terminals. Just look out for the Mobile Money symbol the next time you shop and ask to pay for “redONE” bill.

Maybank ATM, Cash Deposit Machine & Maybank2u

Pay your redONE bill with your Maybank banking account.

Visit any Maybank ATMs or Cash Deposit Machines nationwide, or login to your Maybank2u banking portal. Enter your redONE Customer ID which can be found on your monthly bill plus the payment amount, and you’re done!

NOTE: Please allow one (1) working day for any payment made via any Maybank channels e.g. ATM, Cash deposit and Maybank2u to be reflected in redONE Selfcare system.

Direct Debit

Charge your redONE bill directly to your credit card every month for your peace of mind.
For ultimate convenience and peace of mind, you can now set up monthly Direct Debit payments from your preferred credit card for your redONE bill. Our Customer Care representatives will be glad to help you set this up. Simply dial 1909 from your redONE number or 1300 11 0088 from other networks.

Senheng Stores

Visit the nearest Senheng stores to pay your bill in person
Through our partnership with Senheng, you are now able to pay your redONE bill at any Senheng outlets nationwide. Locate a Senheng store here.

senQ Stores

Visit the nearest senQ stores to pay your bill in person
Through our partnership with senQ, you are now able to pay your redONE bill at any senQ outlets nationwide. Locate a senQ store here.

e-Pay Retailers

Visit these retailers to top-up your prepaid in person.

  1. Petronas
  2. Shell
  3. Petron
  4. BHP
  5. Caltex
  6. Five Petroleum
  7. Buraqoil
  8. Pos Malaysia
  9. MyNews
  10. Econsave
  11. MYCU Retail
  12. Lotus
  13. All Happy Mart
  14. Mydin
Contact Redone