Easily manage your account, pay bills, and earn rewards with the redONE 1App.
You can visit our redONE Mobile Customer Service Centres or one of our redONE Mobile Authorised Agents to sign up for a redONE Mobile plan. You can also contact us here at our website and a sales representative will be in touch.
If you are a Malaysian citizen, please bring along your original and valid MyKad. If you are a foreigner, please bring along your Passport.
Yes, you can keep your existing number by requesting for Mobile Number Portability (MNP).
New registration will take 1-2 hours. If you are applying for MNP, it will take 3-5 working days.
We do ask for a deposit equivalent to 50% of your credit limit but this money remains yours and will be refunded should you choose to terminate your line(s). There is also a one-off RM10 registration fee for Personal registrations.
We do ask for a deposit equivalent to 50% of your credit limit but this money remains yours and will be refunded should you choose to terminate your line(s). There is also a one-off RM10 registration fee for Personal registrations.
Click here to learn more about 5G.
We understand that people (and telecommunication companies) sometimes make mistakes. We will be glad to sign you up. All we ask is a deposit equals to the credit limit you requested for.
An MVNO is a Mobile Virtual Network Operator. “Virtual” means we do not have our own mobile network and we use the network capacity of another provider (Celcom). However, we do everything else ourselves, such as product design, customer service, billing, marketing and etc. We are a relatively new company and introduced the name redONE in 2013.
If you or your company have signed up for more than one line, the minimum amount payable (e.g. RM8) will be combined into a single pool which can be utilised by all lines under that account. This way, the total minimum commitment value will be fully utilised and you don’t end up paying what you don’t use.
No. Unlike others who enforce a minimum of 5 or 10 lines before you can enjoy these benefits, we let you join us from as few as two (2) lines under your account (if there is only one (1) line, there is no one to share it with!).
Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my
Copyright © 2024 redONE Network Sdn Bhd 200301016674 (619094-D).
All rights reserved.
Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my
Copyright © 2024 redONE Network Sdn Bhd 200301016674 (619094-D). All rights reserved.
